At www.coopfurn.com, we are dedicated to ensuring the secure and reliable delivery of our premium wooden furniture collections. Our shipping procedures are meticulously designed to protect your investment in classic-design bar stools, coffee tables, beds, and nightstands throughout the transit process, while providing realistic timelines that account for the careful handling required for high-quality wooden furniture.
All furniture orders undergo comprehensive quality inspection and specialized protective packaging within 3–5 business days after payment confirmation. During peak seasons and promotional periods, processing may extend to 5-7 business days to ensure each piece meets our exacting standards for wooden furniture craftsmanship. You will receive detailed email notifications at each processing stage, including immediate updates if any unexpected delays occur beyond our standard processing timeframe.
Transit begins after your furniture order leaves our specialized warehouse facility. Domestic shipments within the United States typically require 7–15 business days via our standard delivery service, accounting for the careful handling required for solid wood furniture pieces. International destinations including Canada, United Kingdom, European Union nations, Australia, Japan, and select Middle Eastern countries require 14–21 business days, allowing for customs inspections and our commitment to damage-free transit of substantial wooden items. These extended delivery windows reflect our partnership with premium carriers experienced in handling large, heavy furniture pieces with the specialized care they require.
Available shipping destinations include: United States, Canada, United Kingdom, European Union nations, Australia, Japan, and select Middle Eastern countries. Complete destination lists appear during checkout based on our current international logistics partnerships and furniture shipping capabilities.
We are pleased to offer Free Shipping (US$0 shipping fee) on all orders with no minimum purchase required.
Shipping Fee: US$0 (no hidden costs)
Shipping Method: All orders are shipped via our standard shipping service
Processing Time: Orders are processed within 3–5 business days
Delivery Time: Standard delivery takes approximately 7–15 business days, depending on the destination
Coverage: Free shipping applies to all regions we currently ship to
Every order qualifies—enjoy shopping with absolutely no shipping charges
Delivery times are estimates and may vary depending on destination, local carrier services, customs processing, and external factors
A shipping confirmation email with tracking information will be sent once your order ships
We are committed to offering transparent, hassle-free shipping — every furniture order ships free, always.
All international furniture shipments may be subject to import duties, taxes, and customs clearance fees based on your country's regulations. For shipments to EU/UK/Australia destinations, customers are responsible for all applicable duties and taxes upon delivery. Unclaimed international parcels incur a $25 restocking fee plus actual return shipping costs. We strongly recommend consulting your local customs office before ordering high-value furniture items to understand potential additional costs.
We require adult signatures for all furniture deliveries due to the size and value of our products. Three delivery attempts will be made before items return to our facility. Reshipment fees apply ($25 domestic/$75 international) for returned shipments. For security and insurance reasons, we cannot deliver to parcel lockers, PO boxes, or freight forwarding addresses. All furniture deliveries require direct residential or business address delivery with someone present to accept the shipment.
Comprehensive tracking information with real-time updates is emailed upon dispatch, including specialized monitoring for furniture shipments. Our customer service team at [email protected] provides personalized shipping updates upon request, including customs clearance assistance for international clients and specialized handling instructions for wooden furniture care during transit.
Custom-made furniture pieces and special wood finish requests require 21–28 business days for production before shipping commences. Holiday closures (December 24-January 2) pause all furniture shipments and processing. Weather-related delays automatically trigger protective storage at our partner warehouse hubs until safe transit conditions resume, ensuring your wooden furniture remains protected from environmental damage.
